Susan Wallendorf, MS, supports the SAFE Center as a Case Manager. Ms. Wallendorf received a BA from the University of Baltimore in 2019, where she majored in Human Services Administration, with a Victim Studies minor. She went on to receive her master’s in Criminal Justice from the University of Baltimore in 2021, where she also earned a trauma-informed care certificate as part of her studies. Ms. Wallendorf has a professional background in victim assistance and case management and has worked in direct services in both the public and private sectors, including roles with the Baltimore County Health Department and the University of Baltimore’s Second Chance College Program. Her past work has focused on program coordination, victim services and peer recovery, among other areas. She has undergone extensive training in victim assistance, including completion of the Roper Victim Assistance Academy of Maryland, which provides participants with an advocacy-based overview of victimology, victim rights, and victim assistance.